Privacy policy
Privacy Policy
Last Updated: July 2026
1. Introduction
Welcome to Eufumora.
At Eufumora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or submit information through our website, we may collect:
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Full name
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Email address
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Shipping address
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Billing address
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Phone number (if provided)
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Order details
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Communication history
Personalized Order Information
For customized products, we may also collect:
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Photos you upload
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Customization requests
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Product preferences
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Text or notes submitted with your order
Technical Information
When you browse our website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Language preference
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Pages visited
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Date and time of access
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Produce personalized products
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Review uploaded photos
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Provide customer support
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Communicate with you regarding your order
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Deliver your purchases
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Improve our products and services
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Detect fraud or unauthorized activities
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Comply with applicable legal obligations
We only use your personal information for legitimate business purposes.
4. Photos Uploaded for Personalized Orders
Your uploaded photos are an essential part of creating your personalized product.
We use your photos solely for purposes related to your order, including:
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Reviewing photo quality
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Creating digital 3D models
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Producing your customized product
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Providing customer support when necessary
Your uploaded photos will never be sold or rented to third parties.
We will not use your photos for advertising, social media, promotional materials, or our website without your prior permission.
By uploading photos, you confirm that:
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You own the photos, or
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You have permission from the copyright owner or the individuals shown in the photos to use them for creating customized products.
5. Payment Information
Payments on our website are processed securely by authorized third-party payment service providers.
Eufumora does not store your complete credit card or debit card information.
Payment information is handled directly by our payment partners using industry-standard security measures.
6. Sharing Your Information
We respect your privacy.
We do not sell your personal information.
We may share limited information only when necessary with trusted service providers who assist us in operating our business, including:
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Payment service providers
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Shipping carriers
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Manufacturing or production partners involved in fulfilling your customized order
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Customer support providers
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Legal authorities when required by law
These parties may only use your information to perform services on our behalf.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of data transmission or electronic storage is completely secure.
While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
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Complete your order
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Provide customer support
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Resolve disputes
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Meet legal, accounting, or tax requirements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
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Remember your shopping cart
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Save your preferences
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Improve website performance
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Maintain website security
You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website functions.
10. Your Rights
Depending on your location and applicable laws, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your personal information
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Restrict certain processing activities
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Object to certain uses of your information
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Withdraw consent where applicable
To exercise your rights, please contact us using the information below.
11. International Data Transfers
Because Eufumora serves customers worldwide, your information may be processed or transferred to countries outside your country of residence where necessary to fulfill your order or provide our services.
We take reasonable steps to ensure your information remains protected during such transfers.
12. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately after the updated version is published on this page.
The "Last Updated" date at the top of this policy indicates when this Privacy Policy was most recently revised.
14. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.
Email: support@eufumora.com
We typically respond within 1–2 business days.